FAQ'S

1. What types of leather products do you offer?

We offer a wide range of high-quality leather products, including men's and women's jackets, leather skirts and jeans, sheepskin fur items, leather bags, and luggage. Explore our categories to find the perfect fit for your style and needs.

2. How do I know which size to order?

We provide a detailed size guide on each product page. Please refer to the measurements to find your perfect size. If you're unsure, feel free to contact us at support@bison-enterprises.com, and we’ll be happy to assist.

3. What is the estimated delivery time?

Delivery times vary based on your location and shipping method:

 - Standard Shipping: 5-7 business days.

- Expedited Shipping: 2-4 business days. International orders may take longer depending on the destination. You’ll receive a tracking number once your order has shipped.

4. Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping costs and delivery times vary by location and will be calculated at checkout.

5. Can I return or exchange a product?

Yes, you can return or exchange products within 30 days of receiving them, provided they are unused and in their original condition. Please visit our Return Policy page for more details.

6. How do I start a return or exchange?

To initiate a return or exchange, contact us at support@bison-enterprises.com with your order details, and we’ll guide you through the process.

7.What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express) and secure online payment methods. All transactions are encrypted to ensure your security.

8. Can I track my order?

Yes, once your order is shipped, you will receive an email with a tracking number. You can use this number to track the status of your delivery.

9. Do you offer custom or personalized leather products?

At this time, we do not offer custom or personalized leather products. All products are designed and crafted to maintain the highest standards of quality.

10. What if I received a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact us immediately at support@bison-enterprises.com with your order number and photos of the product. We will arrange for a replacement or refund.
For any other questions, feel free to reach out to our customer support at support@bison-enterprises.com. We're here to help!